Privacy Policy

At Tranquil Handmade, we value your privacy and are committed to protecting any personal information you choose to share with us.

1. Information We Collect

We may collect personal information such as:

  • Your name

  • Email address

  • Phone number

  • Photos or references you provide for custom orders

  • Your communication preferences

This information is collected when you message us, place an order, or fill out a form via Facebook, Instagram, or Messenger.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Process and deliver your personalized crochet doll orders

  • Provide order updates and customer service

  • Send updates or promotional content (if you opt in)

3. How We Share Information

We do not sell or share your personal data with third parties, except:

  • With service providers helping us fulfill your orders (e.g. shipping)

  • If required by law or legal process

4. Data Retention

We retain your information only as long as necessary to complete your orders or comply with legal obligations.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent at any time

To make any requests, please contact us at: [support@tranquilhandmade.com or page inbox]

6. Security

We take reasonable measures to protect your data, but no online method is 100% secure.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with the updated effective date.